Careers

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Current Openings

If you are interested in applying then drop us an email with your resume to info@generationav.net

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Location: Singapore
Start date: Immediate
Contract/Permanent: Permanent/Full time
Salary range: TBD

Position Summary:

An extremely customer focused role as you will be dealing with all our customers from dealers to distributors, and end users. You will be the point of contact for stock availability, pricing, overdue orders, shipping information and general customer queries. As well as working well within a team and being flexible to help in other roles when required.

Background:

Martin Audio is one of the brands within the Focusrite family. Focusrite plc is a listed audio products Group that develops software / hardware products for the music generation market. There are five established lines: Martin Audio, Focusrite Pro, ADAM Audio, Novation, and Ampify.

Martin Audio enjoys an international reputation for supplying award winning, world class professional loudspeaker systems. It is renowned for integrity in design, technical excellence, and longevity of product. Our mission is to create an exceptional sonic experience.

Generation AV is the sales representative for Martin Audio in Asia Pacific, looking after sales and application support for the region. With its headquarters in Singapore, the Generation team is spread across the region to support our partners.

Essential Functions and Major Responsibilities:

Sales admin for Asia Pacific – Order entry, stock allocation, raising picks, commercial invoices, arranging shipments – Int. courier/forwarder from China/UK
Pricing and stock availability enquiries
General customer queries (Shipping/invoicing errors etc)
Liaising with both China and UK warehouses
Support the sales team/account managers
Supporting the Singapore Experience Centre
Managing demo stock
Filtering incoming phone calls to the rest of the company
Door entry and reception

Specific Job Duties:

Proficient in Microsoft Office (Outlook, Word, Excel, Explorer)
Excellent telephone manner and interpersonal verbal communication.
Experience of using ERP systems preferable i.e. Access, SAP, Oracle etc
Must have a professional approach and excellent communication skills.
Strong work ethic and good attention to detail, must be a confident communicator and have good memory retention.
Pressurized and demanding role especially at the end of each month, multitasking essential and able to remain calm under pressure.

Education:

Previous experience within a similar working environment preferable but not essential. University or college graduate with a high pass in English & Maths required
Spoken and written English essential
Spoken mandarin and written Chinese desired

Business Development Engineer, Generation AV

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Location: Singapore
Start date: Immediate
Salary range: TBD

Position summary

A role that blends technical skills with sales skills. You will be comfortable training customers, doing the sales pitch, and supporting distributors to build their business for the brand. You will be able to identify opportunities in both projects and markets and go after them. It is your strong technical skills that will provide you the confidence to be successful.

Background:

Generation AV is the sales representative for many leading professional, commercial, and residential audio and video brands in Asia Pacific, looking after sales and application support for those brands. With its headquarters in Singapore, the Generation AV team is spread across the region to support our partners.

The Business Development Engineer is a technical position providing training, technical support, project design support to consultants, distributors, system integrators, and customers across the Asia Pacific region. Focusing on all the Generation AV brands, this candidate will be the regional brand expert and have strong experience in installed sound. The successful candidate will be based in Singapore, and will require extensive travel across the Asia Pacific region.

Essential Functions and Major Responsibilities:

Demonstrating and training partners and customers on loudspeaker, amplifier, DSP, and IT networking technology, with a strong focus on the brands Generation AV represents
Setting up, testing, aligning, and demonstrating audio systems and solutions in an installed environment
An expert in IT networking within an AV environment
Understand control systems and how to integrate within AV installations
Travelling extensively in the region to provide on-site support, product/system training, demonstrations, support workshops/roadshows/exhibitions…
Working closely with sales teams to understand training needs, project support opportunities or rental company support needed in each country
Supporting distributors and partners with their system designs
Taking on the role of doing system designs in certain countries as and when needed
Troubleshooting with distributors and customers to resolve issues quickly
Communicating and working closely with the technical teams at the brands that GENERATION AV represents
Build strong relationships with key distributors, rental companies, engineers, consultants, system integrators across the region. Be the face of the brands
Write trip reports, clearly identify the actions, and follow up for completion
Stay up to date with all the latest product releases and future product releases from both the brands GENERATION AV represents, and the competition

Specific Job Duties:

Energetic, confident, and ready to stand up in front of anyone to pitch the product
Self-driven, can see what needs to be done and goes after it
Customer focused, support the customer, and enjoys being with customers
Willing to learn from others, and willing to coach others
A team player
Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)
Willing to travel
English is essential, mandarin would be desired.

Regional Sales Manager / Director, China, Generation AV

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Location: China
Start date: Immediate
Contract/Permanent: Full time
Salary range: TBD

Position summary

The Regional Sales position will manage existing and new distributor/customer relationships in China across all Generation AV brands. Managing sales, identifying new opportunities, driving revenue growth, and improving underperforming markets are all part of the job. In addition, the successful candidate will have solid technical skills and a strong understanding of the products. They will be able to train customers on the products and support them on project/system designs. Managing and developing consultant and designer relationships will also be key.

Background:

Essential Functions and Major Responsibilities:

The Regional Sales position is first and foremost a sales role, however the successful candidate must have good technical skills, and a good understanding of the products, technology, and the professional/commercial AV industry.
Can speak confidently of the products and technology across the brands Generation AV represents.
Has previous experience of working for an international audio brand in a technical sales role in China.
Good understanding of IT networking, networked DSP processors, Dante, control/automation systems, and loudspeaker technology.
Understands the AV installation market and the touring/rental market in China.
Build strong relationships with key distributors, rental companies, engineers, consultants, system integrators across the region. Be the face of the brands.
Builds a strong pipeline of opportunities and tracks the progress to a successful outcome.
Good negotiation skills, managing channels, and being customer focused, are all important attributes.
A good communicator who can report on activity and provide regular updates to their manager. Can take and understand directions and act on them quickly.
The successful candidate will be based in China, and will require extensive travel, both in China and internationally.
Must be fluent in both spoken and written Chinese (Mandarin) and English.

Specific Job Duties:

Energetic, confident, and ready to stand up in front of anyone to pitch the product
Self-driven, can see what needs to be done and goes after it
Customer focused, support the customer, and enjoys being with customers
Willing to learn from others, and willing to coach others
A team player
Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)